Learning Area | Interprefy

How finance and insurance leaders can improve global collaboration

Written by Dayana Abuin Rios | January 21, 2025

Are communication barriers hindering the success of your business? If so, you’re not alone. Many international finance corporations are in the same boat. These organisations face the challenge of crucial information being lost in translation, mainly due to the different linguistic backgrounds of their team members.

In fact, research by The Economist found that 90% of senior executives believe that improving cross-border communication can trigger a positive domino effect, potentially increasing revenue, profit, and market shares.

The report also reveals that nearly two-thirds of respondents believe they miss potential business opportunities in foreign markets due to language differences. Communication gaps lead not only to direct financial losses but also cause delays in critical business processes like mergers and acquisitions, creating strained inter-company relationships and additional indirect costs.

But, despite these challenges, most international meetings still default to English, a language spoken by only 17% of the global population — and often not fluently. If your meetings face similar communication barriers, it might be time to consider interpretation and live speech translation technologies.

Read on to learn how they can streamline collaboration in your organisation. 

Transformative technologies for global finance and insurance leaders

Interpretation and AI-powered speech translation technologies facilitate real-time communication across different languages while ensuring that the original message is effectively conveyed.  This flexibility allows for smooth interaction in hundreds of languages, making it possible to discuss both simple topics and complex financial concepts accurately. When discussing scalable, interpretation and live speech translation solutions, we’re talking about the following options: 

  • Remote simultaneous interpretation (RSI) services
  • Live captions and subtitles
  • AI speech translation

Depending on your requirements, you may need one solution or any combination of the three. We explore these options below.

Remote simultaneous interpretation 

Remote Simultaneous Interpretation (RSI) makes it easier to host large conferences, branch meetings, or webinars, by enabling simultaneous interpretation without the physical presence of interpreters.

Benefits of remote simultaneous interpreting for the finance and insurance sectors

  • Cost-effectiveness — RSI significantly reduces the costs associated with traditional interpretation, such as travel, accommodation, and equipment rental. Organisations can save up to 75% in interpreter costs and an average saving of 50–60% on technology. 
  • Enhanced accessibility — With RSI, organisations can reach a global audience without geographical constraints. This feature is crucial for multinational companies that operate in regions with diverse languages.
  • Flexibility and scalability — Our RSI solution can support over 6000 language combinations and be integrated into any event set-up, making it ideal for small, medium or large-scale international conferences and meetings.
  • High-quality interpretation — Despite being remote, the quality of interpretation is not compromised. We work with language service providers who only collaborate with highly qualified expert interpreters for the language combination and topic at hand. 

Live captions and subtitles 

Live captions and subtitles use automatic speech recognition to enhance accessibility and understanding during events. Live captions transcribe in real-time what speakers are saying, making content accessible to those with hearing loss or who are not native speakers but have some understanding of the language. Live subtitles, on the other hand, transcribe and translate speech into other languages in real time.

Adding live captions and subtitles to your events or meetings can unlock the following benefits:

  • Inclusivity and accessibility for allMore than 1.5 billion people worldwide are currently affected by hearing loss in at least one ear. 
  • Information retention and engagement — Captions and subtitles help all attendees, including those with various learning styles or attention spans, stay focused and retain information more effectively, a benefit supported by extensive research.
  • Clarity in noisy environments — In settings where audio quality might be compromised due to background noise, captions and subtitles ensure the message being relayed is still conveyed clearly.
  • Cost-effectiveness — Live subtitles are an invaluable, cost-effective tool for bridging language gaps. At the same time, captions provide another way for non-native speakers to access and grasp what speakers are saying. 

AI speech translation 

AI-powered speech translation is transforming global communication by providing real-time multilingual support for meetings, conferences, and events. Using advanced artificial intelligence, this technology delivers seamless speech-to-speech translations, making interactions more inclusive and efficient.

Interprefy AI-powered speech translation goes beyond standard AI speech translation, helping businesses navigate the complexities of international communication. It offers:

  • Real-time AI-powered speech translation in over 80 languages
  • Enhanced accuracy with finance glossaries
  • Compatibility with both in-person setups and over 80 popular online platforms 
  • Full and complete support backed by expert assistance to ensure a smooth experience before, during, and after your event
  • ISO 27001 certified and GDPR compliant, ensuring data protection and privacy
  • Significant cost savings compared to professional interpreters
  • Faster set-up and deployment as it doesn’t need to source or prepare interpreters.

With our AI speech translator, executives and teams can successfully present, host webinars, and share financial insights in a company-wide meeting at short notice and in a lower price range. Additionally, this is great to conduct training with your global talent. 

Get rid of communication gaps with Interprefy solutions

Eliminate the challenges of linguistic divides with Interprefy’s RSI platform and AI-powered speech translation and captions solutions. Our solutions also include full project management and remote support, meaning that we can take care of project management, sourcing and managing interpreters when required, and providing technical support and monitoring throughout your meeting and event. This enables our clients to conduct efficient meetings, events, webinars, and conferences. 

Don’t let miscommunication hinder any of your upcoming success.