As a Flemish government agency that is strategy and knowledge-driven, VISITFLANDERS is committed to the sustainable development and promotion of Flanders as a top tourist destination. Their goal is to use tourism to help Flanders flourish as a destination for their residents, entrepreneurs, and for their visitors.
Overview
Headquartered in Brussels, VISITFLANDERS has teams in the Netherlands, France, United Kingdom, Ireland, DACH (Germany, Austria, Switzerland), Spain, Italy, the United States and Canada and partners in Scandinavia, Asia, Australia, and New Zealand. They all work together to allow Flanders to flourish as an innovative, high-quality travel destination and to inspire potential visitors to put the region at the top of their bucket lists.
The Challenge
Ensuring everyone feels valued and engaged
Stats show that 46% of employees working in global companies can't communicate effectively due to language barriers and reports suggest that a whopping 86% of office workers are impacting by bad communication, which decreases productivity and increases stress.
With colleagues and partners spread across the globe and speaking so many different languages, VISITFLANDERS needed to find a way to connect seamlessly with teams across borders.
The Approach
Embracing inclusivity with Interprefy RSI
To uphold their values and to ensure every participant, whether located in Brussels, Belgium, or digital via Teams Live from offices worldwide, feels included and valued, VISITFLANDERS turned to Interprefy to use remote simultaneous interpretation technology accessible via Interprefy mobile app.
"We wholeheartedly recommend Interprefy's services, which we have been using for years now, to organizations seeking to elevate their hybrid meetings with seamless, high-quality translations that foster inclusivity, respect, and connection." - Yasmine Van Dessel, Internal Communication Expert.
The Outcome
Seamless multilingual communication that boosts inclusivity and engagement
When asked about the benefits of Interprefy, Yasmine pointed out:
- Reliability: "Interprefy consistently delivers top-notch translation services, guaranteeing smooth meetings where all participants, regardless of location or language, can actively engage and participate in the all-staff meetings. Interprefy always uses more than one translator, to make sure that a longer meeting is covered and translated in a qualitative way", Yasmine comments.
- User-friendly: "The simplicity of Interprefy's app has empowered our global teams to access translations effortlessly, fostering inclusivity and upholding our commitment to quality", Yasmine continues.
- Support: "Interprefy's responsive and professional team has further elevated our experience, providing a great customer service that aligns with our passion for excellence. We even collaboratively experimented with AI-subtitling (for a native British speaker) during one meeting. It was an exciting time and the technics ran effortlessly", Yasmine highlights.
"Our partnership with Interprefy has been transformative, enabling us to be as inclusive as possible while maintaining the highest standards of quality. The app's user-friendly nature has been instrumental in upholding our values and ensuring that every voice is heard and understood", Yasmine concludes.
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