Blog Articles

An investment advisor in Seattle shares a product update with a client in Tokyo. The advisor speaks confidently, using clear slides and polished language. The client nods, asks no questions, and thanks them for the time. But the next day, a support ticket appears. The client didn’t understand the new terms. Now they are hesitant to move forward.

That moment is no longer just a customer service issue. It is a compliance risk.

Finance and insurance companies handle vast amounts of sensitive information — from confidential client information to regulatory compliance records and high-value transactions. A single breach can trigger severe consequences, including regulatory fines, loss of trust, and financial damage. In an era of cross-border operations and hybrid teams, the risk of data interception, cyberattacks, and compliance violations has never been higher, especially when multilingual communication is involved. Without a secure, trusted multilingual meeting platform, even confidential meetings can become vulnerable.

Are communication barriers hindering the success of your business? If so, you’re not alone. Many international finance corporations are in the same boat. These organisations face the challenge of crucial information being lost in translation, mainly due to the different linguistic backgrounds of their team members.